“I have a problem fining/moving an application window that has gone out of the viewing area”
“I have two monitors at my desk but when i take my laptop home and I open ACT! / Outlook / Other application, it doesn’t show on the screen”
“When I start my (application), it looks like it is starting and I can see it in the task bar but it doesn’t come up on the screen anywhere”
We get calls like this at least once a week. It’s typically due to having multiple monitors but one of the monitors – the monitor that hosted the application – is out of the picture, so to speak.
Basically what is happening is that the application doesn’t realize that there is only one monitor is is still trying to show the application on that second (or in my case third or forth) monitor.
Windows has a really cool feature that helps with these offscreen windows. Click the icon of the application in the task-bar to ensure that the program has the focus. Next, hold down the Windows key and press the right-arrow a few times. That should move the application window across your screens and eventually bring it back onto the screen that is still active.
All is right with the world again!